Next time someone asks me about the definition of 'astroturfing' I'll just point them to this thread!
Obviously not taking cash is the huge PITA for people who prefer it that way. Southwest doesn't trust their employees to handle cash, and we're supposed to trust them with our credit card? This is a transfer of risk from the supplier to the customer. Not acceptable to me.
By the way perhaps the original US astroturfer was Ben Franklin, who wrote his own letters to the editor in favor of the revolution. Keep up the tradition, guys!
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