I am a buisness customer of yours and use you everytime I head to Nashville. I am a larger man and have not had a problem with your flight service at all. However, I must admit that I am now terrified to use my favorite flight service because I might be humiliated by being asked to leave the flight. Let's face it, the majority of people are larger in this country. The majority of seats on a plane are small trying to fit people in like cattle to make more profit. These two meet from time to time and I hope pushing the blame on the customer and asking them to cough up another ticket or get off the plane is not considered the norm. Might be time for a better policy that works for all.
I will think twice before opening myself up to the embarrasment of this policy.
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