02-17-2010
02:57 PM
1 Love
Really southwest... You guys have a problem being a larger person my self i have to say the way you went about treating Kevin was completely wrong and uncalled for. As for me i fly my company on business trips with your airline and i will be taking my business to american airlines now because you dont know how to treat a customer.
One of the other posters made this post
" Let me ask about these policies: Do you require elderly who cannot move as fast, use a cane or require wheelchair assistance to bring along help for safety reasons so that they don't slow down the exiting process in case of emergency? Do you charge them extra for the ability to use a wheelchair and get assistance from the airline crew? Do you require someone who is wearing a cast on his/her leg to purchase an extra seat for the comfort and safety of others? Do you allow people with mental disabilities who might be confused in an emergency situation to fly on your airline? Do you allow unaccompanied minors who cannot be expected to act in the same manor as an adult in an emergency situation to fly your airline? Furthermore, do you wait until these people have boarded and then publicly-humiliate them for their differences?"
I could not of said it any better my self.
I think it is like Kevin said the guy on the jetway was just made cause he did not think Kevin was funny.
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