Wow SWA ROCKS like no other!!! At least the CMH staff.. How do I know this? My son lives in Philly with his father and flies back every other weekend to be with me.. When this all first began it was very difficult, in fact it never really gets easier... BUT (a HUGE BUT!) the attendants at Southwest are super sweet.. They recognize us and call my children by name! I REALLY hope someone important reads this and gives them a little credit or a raise! lol... A particular member of your team makes my hour drive home (without my son) bearable.. The attendant comforts me and jokes with me... Litterally making a ride that used to be an hour worth of tears, not so bad... My small children make them Christmas cards and everything.. What a blessing to know that I'm not all alone. Thanks for all your caring employees and hard work to keep my precious cargo safe& happy!!!!
P.S. What are the chances of you all flying direct from CMH to PHL again??? YOUR KILLIN ME! Now I have to drive 3 hours to PIT to get him on the flight to PHL and I miss my pals at CMH!
... View more