02-15-2010
05:57 PM
Seriously Southwest? You are a bunch of tools. YOU THREW A PERSON OFF A PLANE. Even though he met with your policies, he could buckle his seat belt, he could put the arm rests down, and the passengers on either side of him said they were fine.
I fully understand the policy when people are truly too big, but you need to make that judgment before a person gets on a plane. The other problem, I can see how it's a comfort or service issue, but how on earth is it a safety issue?
My real issues though, first seriously DON'T GIVE OUT PEOPLES INFORMATION, it is NOT your right to announce that Kevin Smith "is known" to buy two tickets on your flights. Second, $100 Voucher? REALLY?
Third, STOP LYING.
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