Quote: "As I understand the issue - Mr. Smith chose to purchase 2 seats on a flight, presumably for his comfort knowing that he didn't fit in a single seat."
You know what it means to ASSUME anything right? I would say he buys 2 tickets so he doesn't have to sit next to jerk offs who want to yap about their favorite Kevin Smith movie or whats it like to know .
SWA was on the wrong. They know damn good and well they were in the wrong. They are trying to throw some buckets of water on a house fire. Looks good for press but does nothing about the issue. They should have caught it at the gate, they should have given him the two tickets he purchased, they should have kicked off the other big guy on the plane, and they should have handled it with a little more dignity.
Regardless who he is, that kinda stuff should have been caught before he boarded. NO one wants to be humiliated like that.
BAD SWA!
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