I can't believe this is happening... My 12 year old was not allowed on his flight home this afternoon from Harligen to Nashville. This is his first time flying alone and he was visiting my brother and his family at South Padre Island. Nobody let us know what was happening! He just wasn't allowed on the flight. They booked him an the ONLY flight avaliable tomorrow at 6am (a one hour car trip for SPI) but they would not guarantee he would be able to travel. They just said to call a 1-800 number before heading to the airport. I tried calling that number and after waiting for an hour I didn't get any help. I explained to the nice girl on the phone that my brother and his family had to go back to Mexico so WHAT WOULD HAPPEN TO MY SON! I needed a solution and all I got was a nice apology read from a prompter. I've checked... a last minute one way ticket home will be over $700 on another airline and I can't even book anything yet. I'm holding my breath until Southwest let's me know if my son can come home with them or not! I'm beyond mortified.... i just want my son HOME!!!
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