09-28-2016
07:32 PM
09-28-2016
07:32 PM
my mom was given travel funds for 2 cancelled tickets. My mom had paid for the tickets. The protocol stated funds must be used by person whose name was on the ticket. Today I wish to buy 1 new flight. Travel funds are NOT offered to me. Going to canceled orig res w/conf # yields nothing. Manage flights yields nothing. Funds are NOT expired. AND site tells me it does not know my userid/password!! Oy Vey!
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