09-30-2016
08:54 PM
Can Southwest please create a consistent policy when it come to iPad usage in flight? I fly business select all the time so I can get bulkhead seat. I have flown hundreds of flights with no issue using my iPad (in airplane mode). In your post above from 2014, it clearly says "no more stowing tablets" and you can use them from "gate to gate"... your flight atendants on 09/30/2016 on WN 4070 from MDW to SJC (quite rudely) took away my iPad during taxi saying I could not use it in flight until we reached a cruising altitude. What is your policy? All of your competitors allow tablet use in flight and the FAA is very clear that it is permissible. Technically, the flight attendant can impose any rule they want "as a uniformed crew member", but this confrontational approach is very un-Herb. Please post an update!
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