10-18-2016
10:54 AM
You advertise Transfarency but play games with your boarding passes. My wife checked in EXACTLY 24 hours before her flight and did not pay extra. She did NOT get an A pass. They offered to upgrade her to an A pass at the gate for $40. She's pretty mad about this and ,because of your dishonesty, may have lost a long time loyay customer. Social networking will cost you on this.
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