The preboarding process integrity is shot. I watch people preboard and it's obvious they are playing the system. Also if the rule is to board with a group make that policy. I watched a gate agent let a family of three board with the person with the A boarding and others were B and C. It's a joke. The agent should have informed them of the policy or they will continue to take advantage. The flight was 458 Monday November 14 Chicago to Orange County. You should inform agent of rule.
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