I have a credit from finding a lower fare on line. I called SWA and was told that I could not use the credit towards a Las Vegas vacation package. I paid for the ticket with cash money (credit card) why can''t I use it on anything I want with SWA. They did not tell me at the time that there were restrictions on what products of theirs I could use it on. Does anyone have any information on this policy. It does not seem fair that if they are not willing to give me a credit back to my CC that they should be able to restrict how I use the credit.
... View more