I completely agree!!! I received this email and I thought SWA really did something nice again for its frequent fliers. Well that feeling last until I went to use this new benefit and was denied becuase the flight I wanted to go standby on was 3 hours out. WTH SWA this is not like you guys? You are the airline that 2 bags fly free, rewards ticket can be redeemed as long as there is a seat on the flight and the companion pass which is awesome. SWA why are you offering such a lame unusable benefit? Hats off to the marketing guys that made this benefit seem so amazing until the lawyers add the fine print of 2 hour window.
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