Sorry that you are unable to confirm this through the representatives. I got the confirmation of this policy by emailing customer service with a link to the article and getting a response. I am guessing that the phone representatives must go by the official rules which never really explicitly stated that point conversion from hotels stated. I would be more than happy to email u a copy of the letter if you message me. Thank you.
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What is the activity date for those points?
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I can confirm that the points converted from Hyatt into southwest do indeed count towards companion status.
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01-22-2017
10:08 PM
01-22-2017
10:08 PM
Hi Brion, I am not sure I understand the question. The original post here refers to earning companion pass via transferring hotel, car, etc points to southwest. If you book a southwest ticket that will always count towards companion pass status. Thank you.
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Indiana7777 I eventually heard back. They told me that the points do not count because the activity date was from the end of 2016 even though they posted in 2017.
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I transferred points from Hyatt and they posted 1/5/2017 but they do not count towards Companion Pass. Do they need to be reviewed manually?
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