Southwest Airlines Community

Interesting!  I do have points from a hotel stay recently.  Odd that is what is triggering it.     Thanks for the update! ... View more

If I offended anyone, I am sincerely sorry for their hurt. ... View more

@garymichelson1   You might call reservations and could also try calling group reservations (if your not successful by calling reservations then try calling the group desk) and see if they have a way to add it before the flight I was successful on one group reservation In the past and not successful on another group reservation (maybe someone new who didn't know how to do it or a policy change)     I know you can get points after travel is complete by requesting past flight credit.    Of course if you can't get the RR number added before the flight you can always try to add it at the gate and at a minimum they should let you board between A and B groups even if they can't add the number as long as they could verify your A List. On the one group reservation I was on where the number couldn't be added they just stamped XT on my boarding pass and I was able to board between A and B groups no problem even with it not showing my A List.    hope it works out for you! Blake  ... View more

I guess I should say that it would be more convenient for me to rebook on my own. I'm surprised that they did not incorporate this option when they went to the new reservation system. I am wondering if this option to rebook online with a compation pass is under consideration by Southwest. I know I can rebook if I cancel the companion pass, but then I lose the early bird and have to pay for it again.    ... View more