07-15-2017
12:53 PM
“This flight cost was too high. The trip was booked months in advance then changed to arrive at the time of my grand daughter's birth. The advertized price for a flight change is $50.00. This change was done on the computer at a cost of $315.98, then the flight was change to come back to indianapolis after the birth and again under the thought of it only costing $50.00 but the credit card charge was $268.01. Why don't you have better communications with your loyal customers who travel on family needs regarding the birth of a grandchild and be reasonable about flight change costs?” Your advertised price is $50.00 to change a flight. Please explain> Submit SearchSearch “This flight cost was too high. The trip was booked months in advance then changed to arrive at the time of my grand daughter's birth. The advertized price for a flight change is $50.00. This change was done on the computer at a cost of $315.98, then the flight was change to come back to indianapolis after the birth and again under the thought of it only costing $50.00 but the credit card charge was $268.01. Why don't yopu have bettyer communications with your customers who travel on needs regarding the birth of a grandchild and be reasonable about flight costs?” Submit SearchSearch
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