Lindsey; Apparently you're paid to defend this "policy" or lack there of. This happened to us yesterday whereby my wife and I PAID for early boarding priviledge and ran into someone who had paid for early boarding and decided that his early boarding priviledge translated to others in his party. The flight attendant was standing there and told us he could do this because there is no policy on saving seats, all while another attendant is announcing that you can claim any seat that isn't occupied. I won't waste my dander because you refuse to understand the point that this isn't open seating. It's a bit disturbing to that one of the attendants was overheard later in the back of the plane referring to us as "the black couple." Not customers or passengers, but "the black couple" as if paying for early boarding somehow reduces our standing with her (the Company) because we objected to the lack of policy. This doesn't encourage us to fly southwest in the future.
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