04-10-2017
11:41 AM
1 Love
When given a choice of which airline to use, I always choose Southwest. I would like to ask Soutwest to review their travel funds policy. I think that those funds should be up to the purchaser of the tickets on how they should be applied. What if the passenger is a minor or unable to travel alone, they have flight credits that could go unused and the purchaser of the ticket may be able to use them. I appreciate how liberal the policy is regarding changing a flight, however, for those credits to go to the passenger should not be Southwest' decision to make. In researching this topic I see this is an ongoing concern and I would like to request the policy be reviewed.
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