Southwest Airlines Community

trgray · ‎04-20-2017

I have flown UAL, DAL, and AAL and I have noticed that my mobile boarding pass updates with the current gate information on a regular basis. I am requesting SWA implement this feature with their mobile boarding passes. If I load my mobile boarding pass into my wallet at 24-hours prior to departure, understandably it will not have the departure gate information. However when I arrive at the airport a few minutes to a few hours before my flight, I should be able to see the current departure gate for my flight on the mobile boarding pass. In addition I have noticed on the AAL mobile boarding pass that there is a yellow circle around the gate information (or any other changed information such as departure time) that has changed. It is a very handy and convenient feature. Please, pretty please, SWA. Thanks. TG

trgray · ‎04-20-2017

There is another thread discussing this issue in general, but I wanted to start a new thread with a more clear and correct subject line. The SWA Mobile App does not support mobile boarding passes when there is more than one passenger on the same itinerary. This limitation is specific to SWA as I and many others have flown UAL, DAL, and AAL with no such issues. SWA, please fix this limitation ASAP as it is a major hindrance. I frequently travel with my entire family and we're forced to choose: Book a single itinerary with 4 pax (easy at booking, hassle at check-in, security, and boarding); Book 4 individual itineraries (hassle at booking, easy at check-in, security, and boarding). Thanks. TG

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Gate Updates on Mobile Boarding Pass

Multiple Passengers, One Itinerary, Mobile Boardin...

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