04-28-2017
12:52 PM
5 Loves
Please continue to post your displeasure about the pre boarding process. It has taken a turn for the worse as customer agents will give their friends preboarding when it's clearly not needed and unethical. It's bad business and customers are not blind. I'm on a flight now with 9 preboard passengers. Seven were given the pass by their friend at the gate counter as a convenience. One said, as we walked down to the plane, "I'm glad she was here because I'm never sitting in the back or between people". This is unacceptable and needs to be addressed. If you're going to allow people to take advantage of this then there needs to be assigned seating. You will not be satisfied until people start recording the boarding process and Sending footage to news outlets. Story being "scammed into paying to upgrade boarding position".
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