06-12-2017
06:14 PM
I don't understand if you are given a nice gift from Southwest with a drink coupon, why you would not honor them? We used to fly SW all the time and received the coupons. Tried to use them today and the flight attendant said "We don't take them anymore" No explanation. If there isn't an expiration date on a coupon that says "Free drink", SW should still honor them without discussion.
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