07-18-2017
01:09 AM
07-18-2017
01:09 AM
Basically, in return for having no change fees and allowing funds from cancelled or rebooked flights to be used towards future travel, Southwest put the onus on tracking and managing those travel funds on the customer. Funds are good for one year from the original purchase date. When applied to a new booking, all funds associated with that new booking take on the earliest expiration date of any funds applied.
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