07-22-2017
12:02 PM
07-22-2017
12:02 PM
FINALLY i was given the points after numerous contacts and having to get a bit ugly with them. But, there is a HUGE problem with the Chase Refer-a-Friend program that could negatively reflect on Southwest. The program is so mismanaged that when someone refers a friend, it can take 8-10 days for that friend to simply receive the invite email. This is why we have computers folks. it should be INSTANTANEOUS. Plus Chase keeps changing the rules, one day the program is in effect, the next it is not, then it is again. since this a program that Chase and SW work together on, maybe SW needs to get Chase to clean up their act. I know if Chase was in charge of the flying itself, I'd never risk my life on one of the planes. i do lover SW. Chase is the problem.
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