Also the Southwest App does not allow multiple profiles on their app so I have to enter my wife’s name, birthday, RR number and KTN after I make a reservation for us using the app. It’s very frustrating and behind the other (UAL, Delta) apps. when I complained they didn’t understand me and said everyone has to have their own RR account. 😂 on my United app, I can create multiple profiles (with separate frequent flier and known traveler numbers) within the app, then when I make a reservation, I just pick the person or people who are coming on the trip. 90% of the time my wife and I fly together, do they really expect both of us to individually use the app to make an individual reservation when we fly together? That is double work and we would have different confirmation numbers. so I agree with your plea for Southwest to update their app. They are already the best airline, they should have an app that is on par with their flights.
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