07-19-2017
04:12 PM
07-19-2017
04:12 PM
I agree that the emails are an unfortunate error, but the bigger issue seems to be that you seemed to be on track to earn the awards but then it didn't convert in the end, we'd probably need more detail to help on that front in terms of what you had planned to do and what actually happened. I'm not sure what the issue was, although it seems like a common one is spending on the Rapid Rewards Visa which is accrued at the statement closing, not as spending takes place. Hopefully that wasn't what got you.
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