07-25-2017
12:33 PM
07-25-2017
12:33 PM
@TheMiddleSeat wrote: Southwest's group travel program allows name changes up to 72 hours prior to departure, but according to the online info you need a minimum of 10 people. Details can be found here: https://www.southwest.com/html/air/business-groups/group-travel.html It might be worth calling the group reservations number listed on the page to see if there is any flexibility in the number of passengers. There isn't. Minimum of 10 required. Also, Groups is notoriously difficult to work with. The department is understaffed, and phone hold times are often hours+ long (seriously). And reservations booked thorough Groups cannot add EarlyBird Check-In to their itineraries. Essentially, you accept the limitations and inconvenience of working with them in exchange for a small discount and the flexibility of name changes and paying later.
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