Skip to main content

Southwest Airlines Community

Exceptional service at MSY

Explorer C

Not sure this is the right forum but I want to recognize my recent customer experience from Joan at MSY! She was very polite and responsive to the changes that were needed on my reservation. She went above and beyond to make sure I had the appropriate boarding pass and seating assignment. Thank you Joan!


Re: Exceptional service at MSY

Adventurer C

Glad to hear you had such a positive experience. This is a customer forum so I encourage you to forward your message to Southwest at the link below to recognize the employee.


Submit a compliment