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SW app not working -when I go book a flight I am told I am offline w/ Wi-Fi and cellular turned on

dgrounds1
New Arrival
 
5 REPLIES 5

Re: SW app not working -when I go book a flight I am told I am offline w/ Wi-Fi and cellular turned

dgrounds1
New Arrival

SW app not working -when I go to book a flight I am told I am offline when both Wi-Fi and cellular are turned on and working. I can

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access info already stored but can’t book another flight through the app

Re: SW app not working -when I go book a flight I am told I am offline w/ Wi-Fi and cellular turned

TheMiddleSeat
Top Contributor

Running the latest version of the app?  What OS and OS version are you running?

 

--TheMiddleSeat

Re: SW app not working -when I go book a flight I am told I am offline w/ Wi-Fi and cellular turned

dgrounds1
New Arrival

iPhone 13 mini - is 15.3.1

I am not sure how to find the version of the Southwest app

Re: SW app not working -when I go book a flight I am told I am offline w/ Wi-Fi and cellular turned

dgrounds1
New Arrival

Was there a very recent iPhone update?

Re: SW app not working -when I go book a flight I am told I am offline w/ Wi-Fi and cellular turned

dfwskier
Top Contributor

I have run into this with a different app when both WiFi and Cell data were on.

 

When I turned WiFI off, all was well.