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Southwest Airlines Community

special assistance

Explorer C

I have Corronary heart dieseas which causes me to  have difficulty walking to and from the flight gates even when i arrive early. can i add a wheelchair requirement to my profile for all furture flights.


Re: special assistance

Aviator A



Since this is a Southwest customer community, you will need to let SW know directly about an special assistance needed.  While I am not sure about any permenant indicator they might can add, you can see the Customers with Disabilities and Assistance at the Airport pages on for all you need to know.


Good luck!

-A List, Companion Pass holder

Re: special assistance

Frequent Flyer C

Hey Gary,



Unfortunately you can’t update this on your profile ! 😞 


But on the traveler information page when you book your flight online or on the phone when you’re booking you can enter that you need wheelchair assistance