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special assistance

New Arrival

I have Corronary heart dieseas which causes me to  have difficulty walking to and from the flight gates even when i arrive early. can i add a wheelchair requirement to my profile for all furture flights.

2 REPLIES 2
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Re: special assistance

Rising Star
Solution

@garyhenderson54

 

Since this is a Southwest customer community, you will need to let SW know directly about an special assistance needed.  While I am not sure about any permenant indicator they might can add, you can see the Customers with Disabilities and Assistance at the Airport pages on Southwest.com for all you need to know.

 

Good luck!

-A List Preferred, Companion Pass holder, Community Champion.
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Re: special assistance

Active Member

Hey Gary,

 

 

Unfortunately you can’t update this on your profile ! 😞 

 

But on the traveler information page when you book your flight online or on the phone when you’re booking you can enter that you need wheelchair assistance