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Southwest Airlines Community

Not getting Southwest emails

mikefm58
Explorer C

I was supposed to get a $100 email travel voucher for a flight on Nov 15 that was delayed for mechanical reasons.  Southwest says they sent it twice to my hotmail email but I've never received it and I always check my junk email folder.  Most recently I had them resend it to my gmail account, that was yesterday but so far I haven't received anything.

 

Any other thoughts or suggestions?  Maybe they could send me a voucher snail mail.