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Southwest pilot cheered for retrieving passenger’s phone from cockpit window

dfwskier
Top Contributor

 Southwest Airlines captain went above and beyond the call of duty — when he reached out his window to retrieve a phone that a passenger had left behind before boarding.

Video posted by the airline shows the pilot sticking out the cockpit window to grab a phone from a ramp worker after the plane had already left the gate at Long Beach Airport.

The owner had left the device behind before boarding and the plane had already pushed back when a passenger on another flight noticed the phone and alerted ground staff.

The gate agents quickly sprang into action.

“They quickly passed the phone to our Ramp Agents, who jumped it up to the Captain to get it back to the Customer,”  

 

https://nypost.com/2022/11/16/pilot-retrieves-passengers-phone-from-cockpit-window-video/

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Re: Southwest pilot cheered for retrieving passenger’s phone from cockpit window

TheMiddleSeat
Top Contributor

Funny to watch. I think there was a similar incident last year? I shudder to think how peeved the customer would be if the pilot had dropped it. Oops! So much for trying to be nice. 

 

--TheMiddleSeat