Annoyed w/ Points Transfer between Accounts

[alexclatterbuck]

Don't highlight in red the areas, go show this to 3 people, and tell them to explain to you what they expect each value to be as they go through the flow.  Don't lead them, just ask them to repeat to you what they expect each number to be and what it means.  

[dfwskier]

Gimme a break -- he showed 6  ---- SIX!!!! ----  places where it showed a cost would be incurred.

Anyone who  claims he/she does not understand that a cost will be incurred is either dumb, blind., or incapable of understanding english.

[alexclatterbuck]

Have your wife do it and tell me the results 

[alexclatterbuck]

and if you're so confident, don't lead her on anything or give her context on why.  just watch her do it and ask her for her understanding of what's happening.