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Southwest Airlines Community

Re: BE CAREFUL of your rapid rewards points

Aviator A

For legal purposes, be aware that the Rapid Rewards terms and conditions specify that 1) points don't actually belong to you, 2) points have no monetary value, and 3) stolen points will not be replaced.


That said, my understanding is that in most cases, upon verification that the RR member isn't involved in the theft, points are reinstated.