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Re: Drink Coupons

domsr31
New Arrival

I have flown over 10 one way flights could I please recieve drink coupons

Re: Drink Coupons

bec102896
Top Contributor

@domsr31

 

are you a rapid rewards member? If so check the settings on your rapid rewards account to make sure the get coupons is on. If you need help finding that please let me know. 

 

if you are not a member of the rapid rewards program be sure to sign up and every 10 paid one way flights you can get drink coupons 

 

hope this helps

Blake 

Re: Drink Coupons

Jessicahhsmith
New Arrival

How do I turn on the option to receive drink coupons in my account?

Re: Drink Coupons

chgoflyer
Top Contributor

It should be "on" by default. To check:

 

How to check if you are Opted-in:

 

Log In. Click on My Account. Under My Preferences, click on Travel. In the upper right corner of that box, click on Extras. If you're "opted-in" it will look like the pic below. Otherwise, edit to change.

 

Screen Shot 2018-03-10 at 3.13.15 PM.png

 

 

Re: Drink Coupons

tigereye
New Arrival
Solution

Hi Brie,

 

Drink Coupons are a benefit of the Rapid Rewards that members earn after 10 one way or 5 round trip flights.

 

Please sign up for Rapid Rewards if you haven't already and make sure you include your RR number when booking your flights.

 

After you take the flights SWA will mail you 4 coupons valid for one year.

Re: Drink Coupons

BrieStrickland
Employee
Employee

Thanks @tigereye! I'm signed up and use my RR # but still haven't gotten any coupons? Do I need to verify that I'm +21 or something? 

Re: Drink Coupons

franktravel
Rising Star

HI 

 

You may need to call Rapid Rewards because when you signed up there was a box you needed to

Check that says that you do want to receive them.  They just don't send them. 

Re: Drink Coupons

Eflandstrom91
New Arrival

I have been a RR member for years, flown  exclusively through SW for business and pleasure trips, and still have never received drink coupons. Do I have to request them?

Re: Drink Coupons

LindseyD
Retired Community Manager

Hi @Elfandstrom91, 

 

We send Drink Coupons out after the completion of 10 one-way (or 5 roundtrip) revenue flights. So, Companion flights and flights booked with Rapid Rewards Points don't count. Make sure that you have checked the box in your account that says "I want to receive Drink Coupons."

 

Happy Traveling!

 

Re: Drink Coupons

jagilliam
New Arrival

You guys should consider free WiFi coupons for those customers of your who may not drink or are recovering alocholics.