Email about merging 2 Rapid Rewards accounts?

[karimck]

I just received this email from rapidrewards@iluv.southwest.com. Is this legit?

[dfwskier]

Easy way to verify.

What was the domain name of the sender?

[karimck]

You must not have seen my message above the screenshot in my original post. 🙂 Thanks for replying!

[dfwskier]

Sorry I did not notice it.

if it came from southwest.com, it is legit.

[SoCalFlyer97 · Accepted solution]

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@karimck wrote:

I just received this email from rapidrewards@iluv.southwest.com. Is this legit?

 

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Hello! Back in August, I qualified for a Promotional Companion Pass and this was the email I received. The sender's email address is rapidrewards@iluv.southwest.com. 

I can therefore conclude that this email address is legitimate. When you click on the link, just doublecheck to be sure that you end up on Southwest's website but I believe the email you got is legit.

If you're still in doubt, you can always give SW an email to confirm this. Go here:

https://support.southwest.com/helpcenter/s/article/change-rapid-rewards-account-information

Click on "Need More Assistance", "Contact Us". On the next page, click on "Comment/Question". The system will know you came from the Rapid Rewards Help page and will automatically mark the email form accordingly.