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Missing car rental points

New Arrival

I recently rented a car through thrifty and I have not received my points yet.  What do I need to do to receive them?

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Re: Missing car rental points

Active Member

@stanman505,

It takes about two weeks for the car rental points to post from the return date (at least that is the pattern for Hertz and Avis).  So if the rental occured within the last few weeks, you may have to just wait longer.  There are lots of variables (was your Rapid Rewards number in there?  Did you tell the rental car system to apply miles? etc), that I cannot say what happened if it has been longer than two weeks since you turned in the car.  I did not see an answer right away so you may want to call Rapid Rewards or check the Frequently Asked Questions.  https://www.southwest.com/html/customer-service/faqs.html?topic=rapid_rewards