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Customer Service

New Arrival

I just want to thank the WONDERFUL customer service agent "Tracy" for all she did to help me today. In this incredibly stressful time, she was kind, caring and we had a few laughs to book. She did everything she could to help me work out the reservation problems I was having and it was awesome. Thank you Southwest for employing such kind and caring people. It is truly appreciated!

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Re: Customer Service

Rising Star

As another customer it is always good to hear stories like this!


Customer | Home airport DCA