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Southwest Airlines Community

Your team rocks!

New Arrival

I am a weekly traveler.  Southwest has consistiently illustrated a friendly customer focused culture way above any other airline, and frankly is a model for other industries where customer care is important.


Yesterday I had to return home unexpectedly for a family emeregency.  The flight attendents on this flight recognized I was upset and took such good care of me.  I regret not getting thier names. This is just one more of a string of stories I have about Southwest staff going beyond the job and treating people with compassion.  


Thank you!