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CS&S REMOTE how to find

NanaHamid
Explorer C

Hello! 
I currently am a newbie to Southwest. In the future few years from now I would like to move to a CS&S remote opportunity. I am wondering what are the requirements? How long do I have to work for the company before qualifying for such opportunity. Also when I go to talent career to receive notification for this particular job, I am not able to sign up for emails when this position opens up. What should I look for when looking for a CS&S on SWA career? Also is it possible to do a day in the field for this role? 

2 REPLIES 2

Re: CS&S REMOTE how to find

adrienneb
Employee
Employee
Solution

Hey, Nana! Welcome to the Southwest Family - so happy you're here! 

 

The requirements for the Customer Representative position in Customer Support & Services (CS&S) are listed on the job when it posts for applications, as well as some details on our CS&S landing page here: https://careers.southwestair.com/customer-support-and-services

 

When you search for CS&S on the internal careers portal, there aren't any positions open at this time. That said, you can set up job alerts here: https://careers.southwestair.com/i/jobalert!

As for a day in the field, you should be able to speak and work with your Leader to facilitate those opportunities! 

Re: CS&S REMOTE how to find

NanaHamid
Explorer C

Thank you for the wonderful and helpful information!