Transfering a credit -Special circumstance

[Terps25]

Inquiring about transferring a credit for a reservation that had to be canceled because traveler is ill. Unfortunately, he will never be able to use the credit. 

[bballflyer · Accepted solution]

Do you know what type of fare it was?  If it was an I wanna get away plus or higher the credit can be transferred to another rapid reward member at no charge;  If it is an I wanna get away, the easiest way to transfer it is to purchase an I wanna get away plus fare for the same amount using the credit, the cancel the reservation now making it a transferrable credit.

[DancingDavidE]

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@bballflyer wrote:

Do you know what type of fare it was?  If it was an I wanna get away plus or higher the credit can be transferred to another rapid reward member at no charge;  If it is an I wanna get away, the easiest way to transfer it is to purchase an I wanna get away plus fare for the same amount using the credit, the cancel the reservation now making it a transferrable credit.

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If for whatever reason this doesn't work or leaves too much on the table I would suggest to write-in with the description of the situation but hopefully using the WGA+ workaround will solve the issue as a self-service action. It might be granted only for the most exceptional situations.