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I've booked a few trips this year using my Travel Funds. However due to the coronavirus I will likely have to cancel my trips and hence lose my travel fund credits since I can't fly. Will Southwest extend its expiration date so that I can actually use them? Thanks.
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Re: Will Southwest extend expiration dates on Travel Funds that are expiring during coronavirus?
Re: Will Southwest extend expiration dates on Travel Funds that are expiring during coronavirus?
03-18-2020 08:58 PM

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At this time Southwest has not announced any changes to the travel fund policy.
My advice for now don't cancel your flights yet in case there is a schedule change to your flight (long delay or cancellation by Southwest) then they might be more willing to work with you on a extension of funds. Also by waiting it gives southwest time to look at a possible solution to this as you are not alone in this situation.
-Blake
Re: Will Southwest extend expiration dates on Travel Funds that are expiring during coronavirus?
Re: Will Southwest extend expiration dates on Travel Funds that are expiring during coronavirus?
03-18-2020 10:13 PM
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Honestly, I dont see them doing that. I wish they would. They just haven't shown much empathy for their customers so I dont know why they'd suddenly switch it up
Re: Will Southwest extend expiration dates on Travel Funds that are expiring during coronavirus?
Re: Will Southwest extend expiration dates on Travel Funds that are expiring during coronavirus?
03-19-2020 06:10 PM
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I'm happy to share that we are extending the expiration date of some travel funds. For the latest information, click here.
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