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07-07-2018
12:29 PM
Was delayed on a flight from MSY to LGA on June 23, 2018 due to mechanical issues. When I arrived at stopover, was rushed to connecting flight as it was being held for us. Upon arrival at LGA, l...
03-21-2023
06:09 PM
I write this as I just pass the hour mark on hold with SWA.
My family of 3 were part of the SWA Meltdown with our bags hopelessly lost in Dallas after we took a last min flight on AA to Miami for a...
12-25-2022
04:36 PM
Flew into Denver from Norfolk on 12/24 with a connecting flight to San Diego. It delayed twice and then unfortunately the flight was canceled with no announcement. Waited in line for 3+ hours to re-b...
01-07-2022
04:13 PM
1 Love
My son flew from Austin to DC and somehow his baggage ended up in Chicago. This is his 1st time flying by himself and is stuck with no luggage today. They told him to go buy what h...
02-25-2018
11:58 AM
My baggage did not arrive in Pittsburg (at 8:10pm) from New Orleans with a stop over in St. Louis. I filed a Southwest Airlines Lost/Delayed Incident Receipt report in Pittsburg within 1...
08-14-2023
08:44 AM
Hi, I’m making a claim regarding my extremely delayed and disorganized flight to Cancun and my luggage going missing on my flight back to Baltimore. My bag was supposedly in Cancun for a week. From t...
08-06-2021
12:04 PM
...he same time. We landed at about 12:15 AM Saturday (35 minutes delayed) and deplaned about 30 minutes later. When our flight (2140) arrived at baggage claim the real chaos began. Thousands o...
01-30-2018
04:37 AM
Hi, Dear Sir or Mom I didn't get all my bags after the flight on SOUTHWEST AIRLINES from Orlando MCO to Washington Biltmore BWI FLT # 5979 on 26-01-2018 How can I follow up and ...
08-13-2018
12:05 PM
...bsp;when I first landed ,I got a text from him telling me that one of his bags was missing. So when I finally made my way to baggage claim I could see already see the frustration on his face.&n...
Show results in replies (3)
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...ag and when delayed the baggage folks at the airport have always been helpful. Now its just "be c...
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...onexistent) and the worst baggage claim agents known to man. I work in customer service and if anyone o...
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...M on twitter,facebook,and Instagram when we was in the baggage office. All responses was g...
12-08-2021
10:54 AM
1 Love
My daughter's checked bag never made it on the plane from Birmingham to Fort Lauderdale and we had to spend $$$ to replace her bare necessities before boarding our cruise ship (2 hours after her arri...