Southwest Airlines Community

Hi, @bitaalahyan!   Thanks for reaching out!  I took a closer look, and I see that you applied to the Orange County/Santa Ana (SNA) Customer Service Agent position back in February. After reviewing applications in the order they're received, we followed up with you in May to let you know we had filled the open positions, and that we wouldn't be moving forward with your application. For positions that receive high interest, we aren't always able to review all applications, and this was one of those situations.    It looks like our Team followed up with you today to let you know we would be posting that Customer Service Agent position again, in case you were interested in applying again! The SNA Team is growing, and we'd be happy to consider your application for those openings. If this is something you're interested in, I would recommend applying as soon as you see the position is posted - this gets your application earlier in the review process.   I hope this helps to clarify on what today's email meant! We appreciate your interest in a career with Heart!  ... View more

Hi, @rdelao89!    Thanks for asking! Hawaii is an eligible location to live in for the fully-remote positions you mentioned. U.S. Territories would not be eligible, regardless of spouse or loved one duty assignments. Hope this helps - we certainly appreciate your interest in a career with Heart! ... View more

Hello, @Cspain1995!    Check out the link provided above: https://community.southwest.com/t5/Knowledge-Base/Former-Employee-W2-Form-Information/ta-p/87209.    This should get you all taken care of!  ... View more

Hey there, @archeryoung!   Thanks so much for reaching out & for looking to join our Career Connections webinar this week! The webinar has an adjusted schedule for the summer, and there was no episode this week. Check out the details below for June's itinerary!    June 6: We're taking the week off and look forward to connecting next week.   June 13: It’s our Birthday Week at Southwest! Join us as we “Celebrate the View at 52” and discuss our Culture, benefits, and available opportunities. We’ll also preview some of the updates coming to Career Connections. June 20: Enjoy an hour back in your day to do something fun, and we’ll see you next week! June 27: Let's talk Total Rewards—the many ways Southwest rewards you to support yourself and your loved ones! You likely know a little about our medical, dental, and vision benefits, but what about everything else? Employment at Southwest comes with a valuable mix of benefits, perks, and privileges as part of our comprehensive Total Rewards package. Our offerings are robust, and we'll welcome a Team Member from our Total Rewards Department to share insight into our jobs built on partnership.   Hope we can catch you next Tuesday! It's going to be a fun conversation about benefits, perks, and privileges at Southwest!  ... View more

Hey, @vbspears!   So sorry for any confusion for your or your sister! Glad to help work through what's going on here. By chance, did either of you refer the other to a position at Southwest?   ... View more

Hi there, @kasdl8923!   Thanks for your interest in joining the Dallas AMT Family!  It looks like that position has closed and is no longer accepting applications. From here, our Recruiting Team should be in the stages of reviewing applications, setting up time with Hiring Leaders, and getting the interview stage started. There haven't been any interviews just yet, so I would keep a close eye on your email inbox (and junk/spam folders too - just in case) for communication to come soon. I know our Dallas MX Team is ready to add folks to the Family, and we're so appreciative of your interest!   Good luck!  ... View more

So happy to hear it - no worries! Rooting for you, @Lynn___ !   💙❤️💛 ... View more

@Lynn___ , there should be no restrictions when applying with a different email address.  What error message are you receiving? ... View more

Hi, @chuckieka0blt.    Thanks for your interest in joining the Dallas AMT Family!  It looks like that position has closed and is no longer accepting applications. From here, our Recruiting Team should be in the stages of reviewing applications, setting up time with Leaders, and getting the interview stage started. There haven't been any interviews just yet, so I would keep a close eye on your email inbox (and junk/spam folders too - just in case) for communication to come soon. I know our Dallas MX Team is ready to add folks to the Family!   Wishing you the best of luck! ... View more

Hey, @wren333!   Thanks so much for your post & interest in joining our Birmingham Team!  I did some digging, and it looks like our Team reached out to you Sunday afternoon, with more information to get set up for an interview! While working through many Candidates and applications at once, it can take some time to hear back. But our Careers Team is working to provide the best Candidate Experience possible, and we truly appreciate your patience as our Team worked to follow up with you.    Wishing you the best of luck!  ... View more

Mistakes happen! We always recommend double (or even triple) checking those answers as you fill out the questionnaires.  Wishing you the best of luck, @Lynn___ ! ... View more

Hello, @Gatzbyy!   Thanks for reaching out!  While this doesn't appear to be a Southwest Careers-related question, I would recommend reaching out to our Teams via email at sponsorships@wnco.com for marketing and strategic sponsorship inquiries.  Hope this helps!  ... View more

Hi, @thomaja13!    Thanks for reaching out!  While this doesn't appear to be a Southwest Careers-related question, I would recommend reaching out to our Teams via email at sponsorships@wnco.com for marketing and strategic sponsorship inquiries.  Hope this helps!  ... View more

Hi there @Sondramarie25!   Depending on the position you applied to, the number of other applications we received, and the anticipated training/start date for Candidates, the timeline for the application process certainly can vary! That said, we know that time is of the essence, and we want to meet with you and all interested Candidates as soon as time permits! We'll follow up via email just as soon as there is an update to share - keep an eye on your inbox (and spam/junk folders - just in case) for that communication.  Thank yo so much for your patience & for your interest in joining our Southwest Family!  ... View more

Happy Tuesday, @Lynn___ !   Happy to help! Looking at your Aircraft Appearance Technician (ATL), when asked the screening question "Are you authorized to work in the U.S. or will you have authorization to work in the U.S. by date of hire?" your answer was "no". This answer disqualified your application, as US work authorization is required for this role!    You are welcome to reapply to this posting (using a different email address), if your answer was in error! I hope this helps - we really are so appreciative of your interest in a career with Heart! ... View more

Hey, @Xplorer1995!   Depending on the position, those time off requests can vary a bit! For our Ground Operations positions at our stations, there is a way to request time off in advance! There are also opportunities to shift trade or coordinate with your Cohearts to get a shift covered - our Ground Operations Teams are pretty crafty in making their schedules work. 😊   ... View more

Hi there, @mandyavery!   Congratulations on your contingent offer for the Flight Attendant position!  With so many applications, and only so many classes to get everyone placed in for training, it may take some time for our Team to follow up with next steps! That said, I promise our Team is working hard to get you all squared away ASAP.    Hang in there, and keep an eye on your email inbox (and junk/spam folders - just in case!) for an update as soon as it's available. 😊   ps - I edited your post to remove your personal details for you! You are all good there, too!  ... View more

Hi, @jkirin29!    Once you have applied with your email address, you won't be able to submit a second application (even if you withdrew the first one) to the same position. If you're looking to reapply, you might try using a different email address.  If you have been referred by someone you know at Southwest, you might reach out to them about referring your new email address as well - just to be safe!  ... View more

Hey, @Sammad!   It looks like our Team was just working to get some details finalized, and they were able to do so! You should have received communication via email today advising of an update and next steps. Check your inbox (and junk/spam folders - just in case) for that communication.  Thank you so much for your patience throughout!  ... View more

Hi, @Mistib78! Thanks for reaching out & for your interest in a career with Heart!    Our Recruiting Team has begun to invite Candidates to complete our video assessment. Because the Customer Representative position received so much interest & a high volume of applications, it is taking some time to work through applications and send those invitations to qualified Candidates. Hang tight as we continue reviewing and reaching out to Candidates as quickly as can be!  Best of luck!  ... View more

Hey there, @Niyah! Thanks for reaching out & for your interest in a career with Heart!  Our Recruiting Team has begun to invite Candidates to complete our video assessment. Because the Customer Representative position received so much interest & a high volume of applications, it is taking some time to work through applications and send those invitations to qualified Candidates. Hang tight as we continue reviewing and reaching out to Candidates as quickly as can be!  Best of luck!  ... View more

Hey, @Phoenix5ng!    Happy to help! 😊 Thanks so much for your interest in joining our Team in Houston!    I did some digging, and I do see the contingent offer of employment we sent to you via email on March 28.  The email address associated with that application and contingent offer ends in @sbcglobal.com. Your Recruiter followed up on May 4 via email, advising of a final attempt to get in contact in order to move you forward in the process. Since our Team still didn't hear a response from you, your application was removed from the process. An update of this was sent via the same email address on May 8.  We're so sorry for any confusion or disappointment surrounding this process.    With that being said, I do see your new application for the Houston Provisioning Agent position! That application is associated with a different email address, ending in @gmail.com, and it's still awaiting review from our Recruiting Team!  ... View more

Happy to! Best of luck, @Breatrev! ... View more

Cheers, @AkeemTheDream!    So glad to hear that was the fix! Congratulations again - can't wait to see your career take flight with our Las Vegas Team! ... View more

So happy to help!  Rooting for you, @RjB02! ... View more

Hi, @Breatrev!    Thanks so much for reaching out & for your interest in a career with Heart!  It does look like we received a lot of interest and applications for that Sustainable Fuels Consultant opportunity, and our Team is working to review applications in the order received. It may take some time to hear back, but I would encourage you to keep an eye on your email inbox (and junk/spam folders too - just in case!) for more information. Our Team will reach out with an update just as soon as it's available!  ... View more