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Posts
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1593
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0
Solutions
09-10-2007
03:16 AM
1 Love
WOW!!
The assigned seating post has been dethroned!
It is amazingly ridiculous that a post about whether Miss Ebbert has the right to flash her gross anatomy to all within eyeshot (a complete non-issue, the irrational indignation of most responders notwithstanding) has generated more responses than something that is actually material to the operation of and Customer experience on Southwest.
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09-09-2007
02:37 AM
1 Love
Gang,
If we keep it up, we can break the comment record set by the assigned seating post!
Come on, ya'll! We need only just over a hundred more of these foaming-at-the-mouth, ill-informed posts sprinkled with liberal doses of "Taliban," "burqa," "Chrstianist," and "Nazi."
Go, crazies, go!
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09-07-2007
10:45 PM
1 Love
Either I'm the first one with this brilliant idea, or other such suggestions aren't being posted, so here goes...
Kyla Ebbert.
:D
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09-07-2007
10:34 PM
1 Love
As was made obvious by the Today show censoring the replay of Miss Ebbert's interview, what she wore was inappropriate because of what it *didn't* cover. That point is apparently lost on many of the folks this incident has brought out of the woodwork.
Kudos to Keith.
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08-30-2007
04:33 PM
3 Loves
Robert,
I assume your medications are pills. You shouldn't need to keep them in the original bottles.
If you have liquid or gel medications, those should be kept in the original, prescription-labeled container, separate from your "3-1-1" liquids bag, and declared to the TSA at the security checkpoint. More information is available here:
http://www.tsa.gov/travelers/airtravel/specialneeds/index.shtm
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08-29-2007
05:38 PM
2 Loves
Colin,
The TSA's improved *cough* electronics policy is detailed here:
http://www.tsa.gov/travelers/sop/
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08-29-2007
04:23 PM
15 Loves
That cake ought to be preserved somehow and put on display at HDQ. It's too neat to eat.
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08-29-2007
04:21 PM
3 Loves
1. Laptop
2. Earplugs
3. Drink coupons (for treating other passengers)
4. Chewing gum
5. A pen and paper to note the names of exemplary Southwest employees for commendation letters
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07-26-2007
05:46 PM
12 Loves
Happy Birthday! Don't get cake on your keyboard. Candy corn is OK, though, as it is easier to clean up.
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"Thank you, Captain Ray Stark, for stopping by my pawn shop earlier today. Have fun at the slots. I'm off in my new private plane, Super Pawn One!"
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TSA bag locks are a waste of money. There is no guarantee that the TSA will reapply the lock, and the lock might end up being ripped off by the belt system.
I prefer plastic zip ties as I want to know only whether my bag has been opened by *anyone*.
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06-15-2007
03:14 PM
21 Loves
Paula Berg is...
...blessed with her own page'o'quotes at thinkexist.com (http://thinkexist.com/quotes/paula_berg/). What's next? A Wikipedia entry? A fan site? (paulaberg.com is already taken -- we might need "Malice in Dallas II" with the similarly-named Boston attorney to settle that issue) Inclusion into Bartlett's Familiar Quotations? 😄
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06-06-2007
03:35 PM
5 Loves
My favorite questions for Reservations are, "Do you have Prince Albert in a can?" and, "Is your refrigerator running?"
Seriously, though... Southwest's Reservations system and staff are top notch. No phone trees, Employees who aren't holed up in Bangalore, and Customers are not charged a fee to purchase a reservation over the phone.
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06-05-2007
10:23 PM
5 Loves
As a Customer and a fan, I love finding Employees with less-than-ZIP-code Employee numbers (Hi Carole!). I don't mean to make them sound like senior citizens, but I enjoy hearing their Southwest stories.
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06-01-2007
02:50 PM
15 Loves
Since Shareholder's day was recorded, might it be possible to make all of the proceedings available online?
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05-22-2007
07:41 PM
8 Loves
Now that you mention it Brian, the Air Southwest livery looks disturbingly like the current US Airways livery (navy belly and lettering, red cheat line, etc.), so I will agree that is hideous. 😄
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05-22-2007
03:35 PM
9 Loves
Here's an idea: if N271LV has not already been repainted to the current Southwest livery, perhaps it can be painted like the proposed Air Southwest livery! Kind of like the US Airways heritage planes...
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04-25-2007
03:14 PM
4 Loves
I'd have better stories to tell about my job if my work address was 2702 Love Field Dr. *cough* 😄
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Another interesting look at a side of life most Americans, myself included, will never experience. Thank you for sharing this, and for your service!
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04-18-2007
03:22 PM
7 Loves
Another thought:
Many people have long been frustrated by the scheduling practices, but it took the responses to Bill's January 24 post to show the depth of that frustration.
These changes show how seriously Southwest takes this blog and its Customer participants, and further proves that this blog is not simply an avenue for corporate self-promotion.
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04-18-2007
02:57 PM
8 Loves
All very good changes, Bill. I especially appreciate the tentative advance notice of schedule extensions.
Thanks very much to you and your team for accomplishing these needed improvements!
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04-16-2007
08:57 PM
10 Loves
Yesterday's fares were nothing short of amazing. Offers like these are where DING! excels.
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03-30-2007
04:53 PM
How often are ill passengers denied boarding? Aside from what we've seen on Airline, I know of only one incident. A young lady was vomiting at the gate and was told by the gate agent that should could not fly that evening.
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03-28-2007
05:26 PM
6 Loves
The biggest irritants to me are abusive passengers, especially drunks. I don't envy FAs having to deal with those folks.
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03-19-2007
04:16 PM
1 Love
Nice way to start the morning (for me), and a pleasant way to wait out a delay (for the passengers). Can you imagine an employee for any other airline going out on a limb like this? I certainly can't!
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