08-03-2010
10:25 AM
2 Loves
At the next available opportunity, Southwest should "nerdify" the flight numbers for the "Nerd Bird" flights. A few ideas off the top of my head: 1337 ("Leet"), 314 (pi), 1010 (flight 10 in binary), 42 ("Answer to the Ultimate Question of Life the Universe and Everything"), 1138 ("THX-1138"),
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What a fantastic story! I love this airline.
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08-04-2009
01:52 PM
19 Loves
Will Spanish-speaking CS&S reps be able to book web-only fares while the Vamanos page is offline, or is their role to assist Spanish-speaking Customers through the English booking pages?
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07-24-2009
11:32 AM
240 Loves
The Turkey Cranberry sandwich is indeed Paradise Bakery's crowning glory.
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06-24-2009
08:53 AM
6 Loves
Fantastic post and peek into the past! I cannot wait to see more.
It is interesting that in the first year Employees were already demonstrating industry leading productivity and being rewarded for that even in the absence of profits. Lamar Muse wrote the following in a June 1972 memo:
"In a recent issue of the Aviation Daily there was a short article attributing Continental Airlines' success to employee motivation. There is no question whatsoever that Continental Airlines is generally regarded by both other airlines and airline passengers as being the best of the CAB certificated carriers from the standpoint of service to the passenger and productivity of its employees. Therefore, I am sure you will be pleased to know that during Southwest Airlines' first year of operation, we provided our customers with a substantially more reliable service than Continental, and the productivity of each of our employees was, practically speaking, 100% better than that of Continental's [...]
Even though our passenger loads are not yet sufficient to produce a profit from our operation, our 195 employees have performed much better than any other airline in the world, and it is for this reason you will receive substantial increases in take-home pay effective July 1, 1972.
If each of you continues to perform in our second year the way you have in our first, and I know you will, no one including 'Brand X' will be able to stop us, and you may be assured that you will share in the rewards!"
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06-22-2009
09:22 AM
5 Loves
Will the fee be per segment or per trip? I am curious whether a Customer on a direct flight will be required to pay twice.
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http://www.flyertalk.com/forum/southwest-rapid-rewards/951975-my-peanut-i-fly-southwest-contest.html
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David's appearance on Leno has made its way to YouTube.
http://www.youtube.com/watch?v=jMS9vrPIxsI
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Wait a minute. Brian was acting?! 🙂
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May we see the winning entries?
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Do my eyes deceive me? Is this the same Congresswoman Eddie Bernice Johnson who three-and-a-half years ago was proposing closing all commercial operations at Love Field while proclaiming "WRIGHT IS RIGHT"? I'm glad to see she has had a change of heart and now touts Love. 🙂
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02-20-2009
11:31 AM
2 Loves
Gosh. They're all really good! I especially like the first, third and sixth designs.
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This morning I finally had the chance to watch this on the TiVo. I found it mighty apropos that the first challenge of the season involved moving cheese. It reminded me of Brian's blog post about the pain of moving cheese. I'm surprised that Colleen wasn't given a producer's credit for this episode. 🙂
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02-12-2009
11:12 PM
1 Love
The reaction to the plane wrap is amusing if only because the rants and raves here are practically identical to those posted in the wake of Li'l Miss 15 Minutes, except Southwest's former supporters are now their detractors, and vice versa.
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01-27-2009
05:24 PM
9 Loves
Brad,
Would LaGuardia suffice? 🙂 See:
http://www.blogsouthwest.com/blog/southwest-and-laguardia-start-spreadin%E2%80%99-the%E2%80%A6possibility
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01-23-2009
12:05 PM
235 Loves
Go-go girls and hot pants?
I hope certain guests of Dr. Phil don't catch wind of this! 🙂
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01-21-2009
02:02 PM
9 Loves
Are you using a single plane for these flights? The times between flights look suspiciously turn-like.
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01-16-2009
12:13 PM
5 Loves
This morning I still almost cannot believe what happened. Indeed, all involved deserve heaps of praise.
This incident underscores to me why it is important to pay close attention to the safety demo _every_ _single_ _time_.
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01-13-2009
11:29 AM
7 Loves
I'm curious to know when the pretzel usage increase began. Perhaps about this time last year? :)
Three cheers for the return of bee-kissed nuggets o' protein!
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12-19-2008
12:43 PM
17 Loves
My wife is giving her adopted parents new pages of our family for their scrapbook, which itself is a past Christmas gift from all of the kids.
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12-18-2008
07:11 AM
6 Loves
There ought to be a blog post on the Vacation movies, themselves. That's a whole 'nother class of films.
"Hello, Ellen Greaseball."
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12-17-2008
12:06 PM
5 Loves
My favorite is A Christmas Story. I remember seeing it in a small theater in DeKalb, IL when it was originally released.
I also like The Polar Express a lot because it is my son's favorite. He first watched it last year. Then he wanted to watch it again, and again, and again... 🙂 It was well past Christmas before he was interested in anything else!
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Baby steps...
You should change the starburst "NEW" graphic on the Canada tab to a maple leaf. 🙂
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Where's the LUV for Blingee?
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11-24-2008
02:57 PM
12 Loves
I notice this video features a certain SWA blogger, Mr. Gordon Guillory. It would have been funny if the Communications bees from Halloween had swarmed him from behind, or if he had been interviewed in a beekeeper's suit. 🙂
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Huh? I thought ATA went out of business...
(ducking)
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11-10-2008
12:07 PM
2 Loves
Fantastic news! The piece of the international puzzle are coming together. I wonder what's next. 🙂
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10-31-2008
02:54 PM
9 Loves
Thank you for so swiftly addressing the blog's candy corn deficit. 🙂
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