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Posts
Loves Given
149
Loves Received
2
Solutions
10-29-2018
11:05 PM
10-29-2018
11:05 PM
Who cares what they want to save? Just sit there.
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10-27-2018
07:30 PM
10-27-2018
07:30 PM
The only way to rectify it is to go to assigned seating. That is not going to happen anytime soon.
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10-27-2018
07:29 PM
10-27-2018
07:29 PM
If you want to sit in the "saved" seats, go right ahead. This is a well documented issue. SWA is in a bad spot because there really isnt much they can do about it.
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So actually, no -- I wasn't. You said, "There is enough problems with the fake medical condition preboarders too cheap to pay for the priority boarding," which made me think you might be under the mistaken impression one could pay to preboard. Thanks for clarifying! Correct. I was talking about those faking the need to preboard to save the cost of the upgraded boarding. I have paid it, and it does really make me mad watching those obviously faking it. Before anyone starts with the hidden medical problem stuff, I have watched people walking around the terminal with zero problems right up until boarding time when they then walk to the gate and sit in a wheelchair. And as usual, the miracle healing in flight when they jump up grab the bag in the overhead and walk briskly through the terminal on their way out.
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Also, fyi... on Southwest it is impossible to "pay for the priority boarding." OK, UPGRADED boarding. Im sure you were aware what I was talking about. Upgraded Boarding is an opportunity to secure an earlier boarding position in the A1 - A15 boarding group when available. Customers will have the option to purchase at the ticket counter or gate for $30, $40, or $50 per segment depending on Customer's itinerary. Upgraded Boarding secures you a position in the A1 - A15 group, but does not offer any of the other benefits associated with a Business Select Fare. A-List and A-List Preferred Members will continue to receive Priority Boarding as a benefit, and all Customers will continue having the opportunity to purchase EarlyBird Check-In when booking their travel. However, Customers can now also improve their boarding position at the gate on the day of travel with Upgraded Boarding when available.
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Because letting uniformed military members preboard is a courtesy for those traveling on orders. If you are not uniformed, you should not have the ability to preboard with an ID card. Lets also give that to police and firefighters as well, and the retirees as well. What you suggest is just a self entitled perk that you are seeking. There is enough problems with the fake medical condition preboarders too cheap to pay for the priority boarding.
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No, you pay the full price. EB is basically useless now, so the upgraded boarding is the only good option if getting onboard after all the preboarding fakers is your goal. Or you can follow them and just tell them you need to preboard and it will not cost you anything. You even get a miracle healing in flight.
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I suspect that most people would prefer to not start their trips with a confrontation. If you do, that is up to you. Well, if you are going to infringe on my vacation, then yes, I will let you know about it. I paid for the early boarding and a guy wanted to save a bulkhead seat, right where we paid the extra for a shot at sitting there.... and yes he was not a happy camper because we sat in the "saved" seat he was saving for his brither who was "right behind us"..... turned out to be in the C group. So he was not only arrogant, but a liar, and almost got tossed off the flight for being a jerk.
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Southwest has a non policy on seat saving. If you want to sit there, ignore the person saving the seat and just sit there.
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10-13-2018
01:11 PM
10-13-2018
01:11 PM
Not always the case. I let someone know that they could either remove the item from the seat I was going to sit in or I could hand it to the FA as abandoned property.
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10-10-2018
04:26 PM
10-10-2018
04:26 PM
Ignore them. Just sit where you want. If they wont move their junk off the seat, Id just pick it up and hand it to them and sit. Re: Can SW please help the boarding 'pain' 10-04-2018 02:45 PM tworescues NEW ARRIVAL We travelled to Chicago in August and another trip last month. For each leg of the trip people were saving seats. We paid for both of us for the early boarding and felt like it's unfair to let people save seats. All they have to do is mention in pre-boarding that saving seats is not polite. That way you have cover to sit in a seat that is being "saved" for someone who is not even on the plane. Next time I'm just taking the seat. Let the saver call the flight attendent and self identify. SouthWest could easily rectify this, I'm totally not clear why they don't
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10-10-2018
04:24 PM
10-10-2018
04:24 PM
I had a guy trying to save a bulkhead row seat for his "brother" who was in the C group (we were in the A1-15 group). I told him that if his brother is not on board then should take his phone off the middle seat because we were going to sit there. The FA heard him arguing and told him we could sit in any seat that was open. He stormed off to row 4 and started another argument when his friend got there and asked why he didnt save the bulkhead.
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10-10-2018
04:19 PM
10-10-2018
04:19 PM
They can put restrictions on the size and type of ESA. Exactly what other carriers are doing. Its still a scam.
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10-09-2018
08:01 PM
10-09-2018
08:01 PM
No, you confused SERVICE animal with SUPPORT animal. 2 different definitions. I said Service animal, not the support animal that you can easily get a letter generated online for less than 100 bucks. Its commonly used to bypass apartment restrictions, airline fees, etc (or should I say abused).
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>>>>.I have a letter from my Dr and as far as im concerned it's no one's business why i have a Therapy Dog as long as i have papers to prove she is Yea, plenty of online ESA paper mills give the same letter for $50 or so..... Exactly why ling overdue rules restricting these scam reasons to not pay the fee for an animal in the cabin are finally starting. The only real service animal is a ACA/ACAA service dog.
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10-08-2018
08:28 PM
10-08-2018
08:28 PM
You mean you can try to save a seat. If you are going to cheap out and only one person buy the A1-A15 boarding, realize that if someone wants to sit in the seat you have tried to save, they can and will. I had a guy try that in a bulkhead row, he just about went to physical confrontation, and after the Captain came out of the cockpit, he calmed down before he was removed.
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10-07-2018
08:50 PM
10-07-2018
08:50 PM
That changes nothing. Let the compay defend their employee for denying a paying passenger for a seat with zero justification for doing it.
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Its a result of the no assigned seating and the extra cost for a chance at an earlier boarding. Just say you need to preboard, and you are there. The airline cannot refuse you to preboard or dictate where you sit (exit row excepted).
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10-06-2018
04:45 PM
10-06-2018
04:45 PM
You should have just sat there. Let the FA explain themselves to the company after the complaint if they try to stop you and you are not unable to perform the functions that come with seating in an exit row.
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Seeing people lug their oversize heavy carry on bags to the gate, then walking around to restaurants and other things in the terminal only to return to the gate shortly before boarding and sit in a wheelchair is a clue. These same people heft the bags into the overhead and on arrival pull them down, run to the baggage claim, heft their large suitcases from the baggage belt then run to a taxi.....Visibly nothing wrong with them, and they have also demonstrated it. But instead of paying for the priority boarding all you have to do is claim a need to preboard. SWA seems to have the most preboarders os any airline. The only way to curb it is assigned seating.
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SWA has quite a bit of people claiming the need to preboard. Several take advantage of the preboarding to grab the bulkhead row by just claiming they have a medical need. There way actually be one or two that are genuine. You will see them as they jump up as soon as the plane gets to the destination, grabbing theor heavy overhead bags, and running through the terminal due to the miracle healing that occurred mid flight. I have seen full size golden retrievers lay at its owners feet on the airplane in a regular row of seats, yours can do the same.
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03-04-2018
08:52 PM
03-04-2018
08:52 PM
Yea, good luck with that. SWA fails to do anything about the fake pre boarders, the seat savers who want to save a couple of bucks for their friends at the ends of the C boarding group, those who put full size luggage in the overhead, etc..........
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@LindseyD wrote: Hi @tommyo, Many of our Customers have disabilities that are not necessarily visible or restricted to a specific age group (e.g., diseases that cause blood clots, epilepsy, autism, etc.), and some Customers require the use of a wheelchair (or other mobility device) in one airport when they expect to have to travel a significant distance but don’t need to wheelchair in other circumstances (e.g. a smaller airport, making a connection to a gate in the same terminal, or the Customer is capable of walking the short distance down the jet bridge). However, our Employees are trained to ask a Customer who requests preboarding certain fact-finding questions regarding the Customer’s qualification for preboarding. While that is true, I think people are talking about those gaming the system by faking a need to preboard. This saves money on fees and gives a better shot at reserving all the seats in the first few rows. Its more prevelant on SWA than other carriers due to the semi open seating. While you are at it Lindsay, are you ever going to answer my direct question as to how SWA officially defines "any available seat" ??
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If you are frustrated because someone claims a seat is saved, just sit there. Problem solved.
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01-14-2018
10:18 AM
01-14-2018
10:18 AM
Even with a completely full flight, gate agents allow full size luggage that is much larger then the published carry on maximum size. They just let these people to put these bags in sideways. The bad thing is that this means that others may not have room for their carry on bags (that need to be put in wheels first) that meet the airlines carry on size requirements. The orange bag in this photo is within the carry on size limits. The green bag was obviously way too large to fit in the bin wheels first, and you could see it was way too large to fit in the overhead the way it was supposed to but the gate agents let it slide.
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I dont think he has a sense of entitlement, but those abusing the pre board policy and faking a medical condition to avoid paying for early boarding certainly do. Its becoming more and more widespread. SWA even terms those cured mid air as 'miracle flights'. These people walk around the terminal until a few minutes before boarding when they now sit in a wheelchair to get onboard first and grab a bulkhead seat or row... or try to save several seats or rows in the front of the plane. On arrival, they leap from their seats, grab their overhead bags, and then run through the terminal. MCO, PHX, and LAS are some of the worst.
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Just sit there. Ignore the claims of a saved seat.
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12-28-2017
09:07 PM
12-28-2017
09:07 PM
Just sit there. If you want the seat, ignore what the seat saver is claiming, and sit there. Nothing they can do to stop you.
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12-23-2017
07:03 PM
12-23-2017
07:03 PM
On recent flight SNA-PHX we kept hearing that it was a completely full flight. I noticed that the person at the head of the A line had a carry on bag that was obviously way too big. It wasnt even close. She never was challenged by any SWA employee. I got onboard and noticed her bag in the overhead. Instead of wheels in like it should have been, it was turned sideways. It was obviously twice the size of an allowable carry on. The orange bag next to it is a full size carry on. The one that was going next to it had to go in a bin to the rear because of this entitled A lister. I was tempted to help her out and rotate this so it was wheels in. Either the GA or FA should have gate checked this bag........
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12-23-2017
03:29 PM
12-23-2017
03:29 PM
On recent flight SNA-PHX we kept hearing that it was a completely full flight. I noticed that the person at the head of the A line had a carry on bag that was obviously way too big. It wasnt even close. She never was challenged by any SWA employee. I got onboard and noticed her bag in the overhead. Instead of wheels in like it should have been, it was turned sideways. It was obviously twice the size of an allowable carry on. The orange bag next to it is a full size carry on. The one that was going next to it had to go in a bin to the rear because of this entitled A lister. I was tempted to help her out and rotate this so it was wheels in. Either the GA or FA should have gate checked this bag........
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