Hi there @Tiramisu,
Thank you for your question and your interest in joining the Southwest family! The part-time Customer Service Agent is typically scheduled 30 hours a week, 6 hours daily in a five day work week. All full-time Employees are offered mandatory overtime first based on seniority and then the part-time Employees would be notified. Part-time Customer Service Agents would receive double time in their compensation for any hours worked after 8 hours daily. We recognize working in the airport operations can have it's challenges and isn't for the faint of heart. We are proud of all our Employees who make it a career and hope you too will find it to be your calling!
Best wishes,
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