03-25-2018
08:53 PM
I care because several times I have had to confront the person saving the seat by saying there is no policy for or against saving seats, I am sitting here sorry. And of course the flight attendant just looks the other way. Imagine how much fun that is!!
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03-12-2018
10:36 PM
Once again I paid 40 dollars to improve my boarding position and I get a seat in the emergency exit row and there is some yahoo saving a seat for his wife. Thus us has to stop. And SWA answer we have no policy about saving seats!! What a joke!!
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I am also 6’6” and sometimes I pay for the upgraded boarding position to be able to sit in the emergency exit row. I can never figure out why sometimes it’s 40 dollars and at other times 30 dollars. I will not put up with someone saving a seat in the emergency exit row. If they are not on the airplane using the bathroom I am sitting in that open seat. I have called SWA on this issue and you always get the same answer. We have no policy. Yet I have boarded flights where flight attendants have taken both sides. You can save seats or you can not save seats. What a mess! I am not an A lister this year because I curtailed my flying on SWA because of this policy. I only fly SWA now when I am traveling with my golf clubs otherwise I look for the best fare with a reserved seat.
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