02-08-2018
12:29 PM
02-08-2018
12:29 PM
The companion pass does make it trickier - if you are a twitter user you can try @SouthwestAir - don't send the confirmation number or names until they ask for it by direct message. Don't cancel your flight for sure, you'll need to use the rescheduling link or talk to someone at Southwest in order to make an even money exchange. I would be careful about canceling the companion ticket, during regular operations this will allow you to self-service online and then re-add the companion, but if the flights are all booked up that would be very risky to cancel the companion since you won't be able to add it back without availability. Southwest can make an even money exchange as long as you keep the companion ticket, but you have to talk to someone by phone or in person to do that.
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