I have been a loyal Southwest customer for many years. But last year, I was on three Southwest flights which all had mechanical problems, one of which required an emergency landing. In 2016 another Southwest engine disintegrated in mid flight causing decompression but no injuries. Now 1380 ushers in Southwest's first passenger fatality due to aircraft failure. Is there a maintenence issue at SWA? Yes there is. I applaud SWA for this forum and hope they fix the systemic culture of profits before safety which a number of SWA mechanics have been outspoken about. As loyal Southwest customers, let's remind Southwest that the safety of their aircraft should be their biggest and most urgent priority--not shareholders or profits. To do otherwise means there will be none of the above.
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That's awful that people cheat the system. If you see that someone is ahead of you and should be behind you, let them know they are out of order. I've encountered this in one of Southwest's newer markets. the people just didn't know. Maybe Southwest can program its system to flash red when someone boards out of turn. Then again, it could that some passengers are allowig a mom to board with her children. Its a tough situation. One of the biggest postives is the speed of boarding a Southwest flight.
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